Terms and conditions
Terms and conditions.
Flowers delivery: to make the order for our site, it is enough to choose the pleasant bouquet and to fill not the difficult form of the order. Flowers delivery is carried out to the day, if the order is made till 13.00 Moscow time.
If All of you hadn't time to make the order till 13.00 - simply call our manager and we will try to help you.
Our Delivery terms of flowers: the Inquiry about a condition of any of available orders can be made in the next ways:
1. By phone +7(495) 411-11-21
2. By e-mail firstname.lastname@example.org
Please, don't forget number of your order or specify a city, the address and delivery date.
Flowers delivery can be not made:
Incorrect data on the address and delivery terms (the incorrect address is given, incorrect time of delivery, untimely payment of the order is specified) are specified.
The service bears responsibility for work of the network of delivery. You can specify desirable time of delivery. We will use the best efforts for осущесвления deliveries at the appointed time, but we do not guarantee it. Important! We undertake to carry out delivery in the date named in the order. In a case not delivery performance in the specified day the customer has the right to refuse the order and to receive return of an overall cost of the order.
From the written or oral consent or the customer, or the addressee order delivery can be transferred on following, or any other day.
We always contact the addressee before making delivery (by phone) if it isn't present, we inform, to the customer about impossibility to execute the order at the appointed time. The exception is made by the request of the customer to deliver flowers without the prevention, but in this case we ask phone of the contact person or the customer guarantees correctness of the address and presence of the addressee during stipulated time. In a case if at the moment of flowers delivery of the addressee there is no house, and the arrangement on delivery with it was or the customer asked to deliver without the prevention, we reserve the right to itself at own choice:
a. To leave flowers to neighbors.
b. To leave on a door of the addressee a note with the request to make a call to flower shop and to coordinate delivery time. In this case we don't accept the claim on terms and quality of the order.
Flowers delivery on holidays and holiday days: Please, beforehand order flowers delivery by large holidays. We can't guarantee delivery to the day or next day the day before and during following holidays: Christmas, New year, Orthodox Christmas, the Valentine's day, Day of the Defender of Fatherland, the International Women's day, Easter.
In case of urgent the order in the absence of necessary assortment of colors, flowers in заказаном a bouquet can be replaced at the discretion of the floral artist with the equivalent.
Any penal sanctions and mental cruelty indemnification by our delivery terms it is not provided.
Having made the order for our site the customer thereby confirms the consent with all points of our rules of delivery.